Site icon Little Luxuries Soapworks

Terms & Conditions

Shop Policies

We all deserve a Little Luxury!

Our philosophy is to provide little luxuries that are inexpensive enough to be used daily. My products are meant to be used and enjoyed, rather than being an expensive decoration on a shelf.

Our business and the ingredients we use are registered with Health Canada.

Accepted payment methods

PayPal, Any Major Credit Card

Payment

Flat rate shipping! Additional items ship for free.

We don’t make money on shipping, shipping rates in Canada are brutal. Any shipping overcharge will gladly be refunded.

US Orders Welcome!

Please feel free to contact me to make any special payment arrangements.

For Canadian Shoppers:
We am GST/HST registered, tax is not included in the pricing.
HST# 824444707

These taxes do not apply to USA shipments.

Delivery

US Orders Welcome!

We do our best to ship within our stated guidelines, but please understand if we need an extra day or two.

Please CHECK YOUR ADDRESS! We are not clairvoyant, we do our best to accurately ship your items, but cannot be held responsible for mail forwarding if you have moved, or for errors in the address provided to us. Any costs associated with returns or forwarding of items (unless by our error) is the responsibility of the purchaser.

Please Note: Shipping takes time! The date on your order is the date we endeavor to ship by, meaning it has left our shop (usually 2 – 5 business days from purchase.) It is not the date you should expect to receive it by! USPS, for example, is 3 – 7 days for actual shipping time.

Pay only one shipping charge! We only charge for the heaviest item, all other items on the same order ship for free!

We primarily ship by Canada Post for Canada and USPS for the USA. We keep our shipping costs to a bare minimum and we absorb some of the costs.

We handle all customs clearing for our customers in the USA and all packages up to $800 enter the US duty free, so there are no extra charges. USPS tracking numbers will activate once the items clear customs.

We insure all of our shipments and we package for success. Please photo document any damage you encounter. We find the postal service is much better than they are given credit for (over 99% incident free); but once in a while they can get a little over-enthusiastic.

For “Air Stage” and other remote locations (If you are in one, you probably know what I’m talking about), additional shipping charges may apply.

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